At Lorenzo Explores, we strive to deliver your orders quickly and safely. This Shipping Policy outlines how we handle shipping, delivery times, and related procedures.
1. Order Processing
- All orders are processed on a cash-on-delivery basis.
- Orders are usually processed within 1–2 business days after confirmation.
2. Shipping Areas
- Lorenzo Explores ships worldwide.
- Delivery times may vary depending on your location and local courier services.
3. Delivery Timeframes
- Domestic deliveries typically take 3–7 business days.
- International deliveries may take 7–21 business days, depending on customs and local shipping conditions.
- Delivery times are estimates and may be affected by holidays, weather, or other unforeseen delays.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout.
- All payments are collected cash-on-delivery, including shipping costs.
5. Order Tracking
- Once your order is shipped, we will provide tracking information where available.
- You can contact us anytime at [email protected] for shipping updates.
6. Delivery Issues
- Lorenzo Explores is not responsible for delays or damages caused by third-party shipping services.
- Please inspect your order upon delivery and report any issues to [email protected] immediately.
7. Contact Us
For questions or concerns regarding shipping, delivery, or order status, please contact us at [email protected]