At Lorenzo Explores, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the personal information you provide when using our website and services. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information, including your name, email address, phone number, and shipping details, when you place orders or contact us. Payment information is not collected as we only offer cash on delivery.
How We Use Your Information
Your personal information is used to process and deliver your orders, respond to inquiries, provide customer support, and improve your shopping experience. We do not sell, trade, or rent your personal information to others.
Cookies and Tracking
Our website may use cookies to enhance user experience and analyze website traffic. Cookies do not collect personally identifiable information.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
Third-Party Services
We do not share your personal information with third-party marketing services. Any service providers we work with are solely to facilitate order delivery and website functionality.
Your Rights and Opt-Out Instructions
You have the right to access, update, or delete your personal information. To opt out of receiving promotional emails or communications, please contact us at [email protected] with your request. We will process your opt-out request promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the date of the last update.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected]